Remotely Delivered – Delivery of Re platform – Minimum Viable Product (MVP)
ServiceNow Re-Implementation of Core platform and ITSM, to commence the migration of 100k users globally. We worked with the client for a period of 12 weeks to mobilise the project, establish the ways of working and recommend approaches for testing and cutover/implementation, working closely with a new partner who is well established in re platform:
- Collaborated and facilitated workshops to ensure the partner and Shell worked towards staying out of the box (OOTB) ensuring benefits could be delivered by the re platform
- Established ways for working and bringing the partner and key stakeholders on the journey
- Conducted end to end planning from initial workshops through to Cutover.
- Led the programme day to day to drive the teams in the right direction at pace but maintaining quality .
- Left the programme with a framework that would continue to be repeatable and add value for the rest of the programme delivery. Whilst coaching less experience members of staff.
- Delivered everything with energy, passion, pace and drive.
Re platform Wave 1 MVP was delivered in 4 months (8 sprints)