Global Retail Organisation

Implementation of HR Globally – Programme Management, Enterprise Strategy, Enterprise Architecture, Business Change and Implementation/Cutover

ServiceNow Implementation of HR Service Delivery to over 120k users globally, covering 108 countries in 8 languages in 5 months

Activities included:

Programme managed a large, complex implementation remotely in a fully Agile environment
Mobilised and led a global champions network to execute and embed the change.
Designed a fit for purpose solution maintaining ServiceNow out of the box key principles
Ran a highly successful Cutover Event remotely on a global level
Maintained an energetic, dynamic implementation approach to achieve maximum value in a fun team environment
Implementation was executed on time and to budget.

Case Studies

Global Oil and Gas Company

Remotely Delivered – Delivery of Re platform - Minimum Viable Product (MVP) ServiceNow Re-Implementation of Core platform and ITSM, to commence the migration of 100k users globally. We worked with the client for a period of 12 weeks to mobilise the project, establish the ways of working and recommend approaches for testing and cutover/implementation, working closely…

Global Oil and Gas Company

The Hague – Delivery of Business Change, Supplier Onboarding and Cutover and Implementation ServiceNow Implementation of Core platform, ITSM, Asset Management and Request to over 100k users globally. We worked with the client for a period of 12 months to deliver the business change, manage all the suppliers and execute the Cutover and Implementation. Activities included:.…

Global Parcel Delivery Service

USA East Coast - Rapid Mobilisation of a Brand, Benefits Infographic and Business Change and Adoption Approach ServiceNow Implementation of Core platform, ITSM, Asset Management and Field Services to over 100k users globally. We worked with the client for a period of 12 weeks to mobilise a range of business change capabilities to ensure a…

Global Retail Organisation

Implementation of HR Globally - Programme Management, Enterprise Strategy, Enterprise Architecture, Business Change and Implementation/Cutover ServiceNow Implementation of HR Service Delivery to over 120k users globally, covering 108 countries in 8 languages in 5 months Activities included: Programme managed a large, complex implementation remotely in a fully Agile environment Mobilised and led a global champions…

Global Banking Organisation

Working with Executive and other Leadership teams implementing a range of ServiceNow products to drive a significant shift in the ways of working. We led the implementation and delivery of ITSM and Request to over 100,000 users in 8 months during 2018. Subsequently, we showed the delivery of Application Portfolio Management, Virtual Agent, Governance, Risk…

Royal Bank of Scotland (RBS)

Global IT Service Management implementation for 14,000 active ITIL process users enabling 46,000 hours of colleagues effort to be redirected on customer value. The ServiceNow implementation included 15 Technical integrations, amalgamation of 2 CMDB’s into one brand new Service Model and was delivered in just 10 months. Members of our mob were responsible for leading…

Case Studies

Global Oil and Gas Company

Global Oil and Gas Company

Global Parcel Delivery Service

Global Retail Organisation

Global Banking Organisation

Royal Bank of Scotland (RBS)

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