ServiceNow Solution Consultant

Job Title:ServiceNow Solution Consultant
Location:  Remote, United Kingdom    

We are looking for an experienced Solution Consultant to join the mob and support product demos, proposal writing, campaigns and align with our growing business development team to be a trusted advisor to our expanding customer base.

About us:

Founded in 2019, we are a rapidly growing specialist boutique consultancy & ServiceNow partner, committed to delivering strategic change & solutions for our clients.

whyaye’s portfolio of Services includes Enterprise Transformation, Programme Delivery, Product and Platform Assurance, Business Change, and Operational Risk and Resilience.

We listen, we work collaboratively, and we deliver value.

We also believe culture is a very special thing and place it at the core of everything we do. It enables our mob members to thrive personally & professionally and ensures the highest quality of service to our clients.

As an experienced ServiceNow Solutions Consultant, you will:

  • Operate as an SME across the ServiceNow modules (ITSM, HRSD, GRC, CSM…)
  • Lead scoping workshops to understand our customers’ challenges and provide advisory services
  • Support the sales cycle by qualifying customer needs and working collaboratively with the wider whyaye mob to create a winning response
  • Support the response to RFX’s and ensure that all responses are to a high standard
  • Provide product demonstrations – typically across the following applications:
    • Governance, Risk and Compliance
    • Integrated Risk Management
    • Business Continuity Management
    • Vendor Risk Management
    • HR Service Delivery
    • Customer Service Management
    • IT Service Management
  • Support the creation of any proof of concept ideas on the platform
  • Create service offerings aligned with market trends across each of the ServiceNow applications
  • Work collaboratively with any partner pre-sales teams
  • Share and learn ServiceNow best practices to enhance the quality of our solutions
  • Guide the customer on their strategic roadmap for ServiceNow


We are looking for new mob members with at least 2 years experience in SaaS and / or service sales (ServiceNow would be a bonus).

  • Analysis and solution design skills
  • Experienced in leading a response to an RFX/proposal
  • Pre-sales experience across one or more applications
  • An understanding of the design of Integrations between ServiceNow and 3rd party tooling
  • A good understanding of the underlying ServiceNow platform (preferred) and the supported applications across ITSM, ITOM, HR, CSM, GRC and more
  • Experience of other IT Service Management tooling and supporting technologies


Now this is a 2-way thing so here’s what we can offer you in return:

  • Competitive salary & bonus structure
  • Generous holiday allowance
  • High pension contribution
  • Health Insurance
  • Career Development
  • Remote working  & Flexible working
  • A strong culture and a whole lot of fun along the way!

If the ServiceNow Solution Consultant role sounds like ‘you’, and you want to be part of a fast-growing organisation that is collaborative, non-hierarchical and people focussed, with a team that thrives on infectious energy and supporting everyone to reach their full potential, apply now!

Our Application Process

Transparency is part of our values and we ensure that is fully instilled in our recruitment process the whole way through. We like to keep in regular contact with our candidates, so you know exactly where you’re at and what the next steps are.


We look through every CV that we receive and if we think you’re a good fit, you’ll be invited to a first stage chat with our recruitment mob.


We then follow up with a second informal interview with another mob member which dives a bit more into cultural fit and gives you the opportunity to learn more about our other service offerings.


We normally then have one final interview with another member of the team.


The last stage is to send the official offer to become a whyayer!

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ServiceNow Solution Consultant

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